Get answers to your queries

  • SOSUDAPAY is a highly functional and structural e-wallet mobile payment platform that facilitates users to send and receive money safely and quickly across the continent.

  • For Android users, go to the Play Store and search for SOSUDAPAY app & tap 'Install' to Download the app on your Android device.

  • Compatible with all Android Devices.

  • Signing up for SOSUDAPAY Wallet account is easy. opt for any one of the following ways:

    • WEB Visit www.SOSUDAPAY.com and sign up

    • Mobile App Download free SOSUDAPAY mobile app for android

  • Yes. We send you a mobile verification code on your mobile number, the one you shared with us while signing up. If you do not receive a mobile verification code within 10 minutes, click on the resend verification tab on the sign-up page to get a new mobile verification code.

  • Do not worry! SOSUDAPAY use your mobile number for identification and correspondence and does not share any of your bank details with anyone. All the information transmitted between you and SOSUDAPAY is guarded by our advanced encryption which ensures that any unauthorized access (hacking) is rejected at the entry level. For additional security, biometrics and passcode is associated to the application.

  • DO NOT SHARE your SOSUDAPAY Password with anyone. Still if you feel, your wallet password has been compromised at any time, please write to our customer service or reset your profile password from SOSUDAPAY.

    Please Note: We never ask for your password when you call us.

  • It simply means adding money to the wallet. Whenever you add money, we refer to it as "add money" and the amount you add reflects as your SOSUDAPAY balance.

  • Since SOSUDAPAY is a wallet-based application, any money you add in your wallet can be used for a quick transaction between sender and receiver.

  • In app, just click on “Tap to Reveal” on your home screen, your wallet balance is shown. On website, your wallet balance will be shown upon login.

  • If you want to refer a friend on SOSUDAPAY:

    On the app, select 'Invite New User' option from “Profile” screen.

    Share the link over any social media platform or private message.